FAQs

  • QUESTION: IS MY PAYMENT SECURE

  • ANSWER: PAYMENTS ARE PROCESSED THROUGH PAYPAL THE MOST SECURE WAY TO PAY FOR ONLINE GOODS

  • QUESTION: DO I NEED A PAYPAL ACCOUNT BEFORE I CAN PLACE AN ORDER

  • ANSWER: NO. YOU CAN PAY BY CREDIT OR DEBIT CARD BY SELECTING THE CARD OPTION DURING THE PAYMENT PROCESS

  • QUESTION: DO YOU HAVE OTHER SIZES & COLOURS OF STYLES WHICH ARE NOT SHOWN ON THE WEBSITE

  • ANSWER: UNFORTUATELY NOT, MOST OF OUR STYLES ARE LIMITED EDITION AND COME IN SMALL QUANTITIES AND SO SOMETIMES SELL OUT QUICKLY. ONCE THEY ARE GONE THEY ARE GONE!

  • QUESTION: ARE THE JEWELLERY ITEMS PHOTOGRAPHED WITH THE GARMENT INCLUDED IN MY PURCHASE

  • ANSWER: NO, ALL JEWELLERY, SCARVES ETC USED IN THE PHOTOGRAPHS ARE EXCLUDED FROM THE SALE. THEY ARE USED SOLELY TO ACCESSORIZE THE GARMENT

  • QUESTION: HOW LONG WILL I HAVE TO WAIT TO RECEIVE MY ORDER?

  • ANSWER: IN MOST CASES YOUR ORDER WILL BE POSTED THE NEXT WORKING DAY AFTER PURCHASE, IT WILL BE SENT BY ROYAL MAIL 1ST CLASS RECORDED DELIVERY.

  • QUESTION: IF I CHANGE MY MIND ABOUT MY ORDER WHAT CAN I DO.

  • ANSWER: PLEASE EMAIL US AS SOON AS YOU REALISE YOU HAVE CHANGED YOUR MIND, IF YOUR ORDER HAS NOT BEEN SHIPPED WE WILL ENDEAVOUR TO CANCEL IT AND REFUND YOU ASAP. IF YOUR ORDER HAS ALREADY BEEN SENT YOU ARE WELCOME TO RETURN IT FOR A REFUND OR EXCHANGE. WE WILL EMAIL YOU A RETURN LABEL. YOU WILL BE REFUNDED LESS THE POSTAGE  PROVIDED IT REACHES US WITHIN 7 DAYS OF RECEIPT AND IT IS IN THE SAME CONDITION AS WHEN WE SENT IT AND ALL TAGS ARE ATTACHED. (IF POSTAGE IS FREE, A 10% ADMINISTRATION FEE WILL BE DEDUCTED TO ALL REFUNDS)

  • QUESTION: HOW DO I CONTAC BELLA RICO.

  • ANSWER: YOU CAN CONTACT US BY EMAIL WHICH YOU CAN FIND IN OUR CONTACT US PAGE. WE WILL TRY TO REPLY WITHIN A FEW HOURS WHEREVER POSSIBLE

  • QUESTION: DO BELLARICO.CO.UK SELL WHOLESALE.